Description
Violence of any sort has many roots. Sometimes there are warning signs of workplace violence, but this is not always the case. It is up to us to learn whatever we can to prevent, identify, and mitigate any threats, and this comprehensive content includes everything a workplace leader needs to get started.
Learning Outcomes:
- Describe what workplace violence is
- Identify some warning signs of violence
- Apply the cycle of anger
- Understand Albert Bandura’s behaviour wheel and how it applies to anger
- Develop a seven-step process for managing your anger and others’ anger
- Apply better communication and problem solving skills, which will reduce frustration and anger
- Develop some other ways of managing anger, including coping thoughts and relaxation techniques
- Use the nine components of an organisational approach to managing anger, including risk assessment processes
- Respond if a violent incident occurs in the workplace, on both an individual and organisational level
Accreditation and Exam
This course comes complete with a multiple-choice exam and a nationally recognised CPD Certificate.
Multiple Choice Assessment
- Once you have completed the learning you will participate in a multiple-choice assessment, A pass mark of 75% is required.
- The online test is marked automatically, receiving an instant grade.
- Pass guarantee.
Nationally Recognised Certification
- All our courses are accredited by the CPD Certification Service as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
- Once you have completed your assessment you will be awarded a free accredited certificate in PDF format.
What Are The Benefits of CPD
- Gain new skills!
- Improve employment opportunities!
- Up to date with your job requirements
- Enhance your CV!
Course Features
Course Format
User-friendly, interactive online training with downloadable documentation. You can access your course from any desktop, laptop, tablet, or mobile device.
Course Duration
Course take between 1 and 3 hours to complete, You will be given 12 months access to the training.
Support
Our dedicated customer service means we are with you every step of the way. Throughout the course, you will enjoy unlimited support.
Assessment
At the end of the course, there is an online multiple-choice assessment, with instant grading.
Languages
All our courses are available in 100, s of languages.
XO Student Card
All students enrolled on this course are entitled to apply for an XO student discount card.
Who is this course for
Workers in all workplaces and industries are required to take training to ensure that they keep themselves, and those they work with, safe and compliant.
This course is designed for workers of all abilities and in all environments, including those who work in Healthcare, Social Care, Food Hygiene, Health & Safety and Human Resources. It covers the common aspects that are present in all of these environments.
