Description
If you’ve ever had an awkward moment where:
- You aren’t sure which fork to use,
- You don’t know which side plate is yours,
- You’ve ever had to make small talk with a Very Important Person and been lost for words…
Then you know just how agonising such moments can be. Even worse (and what can be even more damaging to your career) are the social gaffes you aren’t even aware you make.
This content will help you handle most of those socially difficult moments. You’ll have an extra edge in areas that you may not have given a lot of thought of until now.
Learning Outcomes:
- Network effectively, including making introductions, shaking hands, and using business cards appropriately
- Dress appropriately for every business occasion
- Feel comfortable when dining in business and formal situations
- Feel more confident about your business communication in every situation
- Develop that extra edge to establishes trust and credibility
Accreditation and Exam
This course comes complete with a multiple-choice exam and a nationally recognised CPD Certificate.

Multiple Choice Assessment
- Once you have completed the learning you will participate in a multiple-choice assessment, A pass mark of 75% is required.
- The online test is marked automatically, receiving an instant grade.
- Pass guarantee.

Nationally Recognised Certification
- All our courses are accredited by the CPD Certification Service as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
- Once you have completed your assessment you will be awarded a free accredited certificate in PDF format.

What Are The Benefits of CPD
- Gain new skills!
- Improve employment opportunities!
- Up to date with your job requirements
- Enhance your CV!
Course Features
Course Format
User-friendly, interactive online training with downloadable documentation. You can access your course from any desktop, laptop, tablet, or mobile device.

Course Duration
Course take between 1 and 3 hours to complete, You will be given 12 months access to the training.

Support
Our dedicated customer service means we are with you every step of the way. Throughout the course, you will enjoy unlimited support.

Assessment
At the end of the course, there is an online multiple-choice assessment, with instant grading.

Languages
All our courses are available in 100, s of languages.

XO Student Card
All students enrolled on this course are entitled to apply for an XO student discount card.
Who is this course for
Workers in all workplaces and industries are required to take training to ensure that they keep themselves, and those they work with, safe and compliant.
This course is designed for workers of all abilities and in all environments, including those who work in Healthcare, Social Care, Food Hygiene, Health & Safety and Human Resources. It covers the common aspects that are present in all of these environments.