Description
Six Sigma is a set of qualitative and quantitative quality tools that can help a business improve their processes. The efficiency built into the business processes brings about improved profits, confidence and quality. Ultimately this effort is there to ensure customer satisfaction.
The term Six Sigma comes from statistics to indicate that the process outputs fall within three standard deviations from the centre (expected value) giving a range of six standard deviations (or 6 sigma- 6 σ). As a result, in terms of individual outputs it means you would have 3.4 defects per million items.
This content is designed to introduce students to basic concepts of Six Sigma particularly in continuous process improvement. Various quality tools used in process improvements will be explored as well as the importance of customer relationships. Content in Lean, quality and teams will provide knowledge on the other aspects of how Six Sigma works. It is a predecessor to studies in Six Sigma Yellow, Green and Black Belt.
Learning Outcomes:
- Understand the Basics of Six Sigma.
- Describe the seven quality tools to solve process problems.
- Describe the various quality management tools.
- Describe incremental and breakthrough improvements and understand the methodologies of continuous improvement projects.
- Describe the importance of customer relationships in a quality organisation.
Accreditation and Exam
This course comes complete with a multiple-choice exam and a nationally recognised CPD Certificate.

Multiple Choice Assessment
- Once you have completed the learning you will participate in a multiple-choice assessment, A pass mark of 75% is required.
- The online test is marked automatically, receiving an instant grade.
- Pass guarantee.

Nationally Recognised Certification
- All our courses are accredited by the CPD Certification Service as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
- Once you have completed your assessment you will be awarded a free accredited certificate in PDF format.

What Are The Benefits of CPD
- Gain new skills!
- Improve employment opportunities!
- Up to date with your job requirements
- Enhance your CV!
Course Features
Course Format
User-friendly, interactive online training with downloadable documentation. You can access your course from any desktop, laptop, tablet, or mobile device.

Course Duration
Course take between 1 and 3 hours to complete, You will be given 12 months access to the training.

Support
Our dedicated customer service means we are with you every step of the way. Throughout the course, you will enjoy unlimited support.

Assessment
At the end of the course, there is an online multiple-choice assessment, with instant grading.

Languages
All our courses are available in 100, s of languages.

XO Student Card
All students enrolled on this course are entitled to apply for an XO student discount card.
Who is this course for
Workers in all workplaces and industries are required to take training to ensure that they keep themselves, and those they work with, safe and compliant.
This course is designed for workers of all abilities and in all environments, including those who work in Healthcare, Social Care, Food Hygiene, Health & Safety and Human Resources. It covers the common aspects that are present in all of these environments.